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Microsoft MB-240 certification exam consists of multiple-choice questions, with a total of 40-60 questions to be answered in a time frame of 120 minutes. MB-240 exam is available in English and Japanese, and can be taken online or at a physical testing center. Passing the exam requires a score of at least 700 out of 1000.

Step 3: Instructor-Led Training

The official instructor-led-training course is designed to help the students prepare adequately for their exam. It is all you need to gain the skills required for becoming a certified specialist. This type of training is headed and monitored by the professionals or industry experts. The courses are worth your investment as they are extremely informative and helpful.

Microsoft MB-240 Exam is a great opportunity for individuals who want to demonstrate their expertise in the field of field service management. By passing MB-240 exam, candidates can demonstrate their knowledge and skills in designing and implementing field service solutions. Microsoft Dynamics 365 Field Service Functional Consultant certification can be a valuable asset for individuals who want to pursue a career as a functional consultant in the field service industry.

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Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q73-Q78):

NEW QUESTION # 73
You are a technician at Contoso Electronics, using the Microsoft Dynamics 365 Field Service mobile app to track and manage service requests and inventory.
Your supervisor asks you to explain how Field Service keeps track of inventory based on the quantities at the warehouse.
To answer, drag the appropriate type of quantity at the warehouse to the explanation of the quantity. Each type of quantity will be used once. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct match is worth one point.

Answer:

Explanation:

NEW QUESTION # 74
You are a Microsoft Dynamics 365 Field Service dispatcher. A customer's work order has a particular characteristic and time requirement that is different from most other work orders. You need to be shown the most suitable resources, and manually book the one that matches the customer's requirements. What should you do?

A. Schedule by using drag and drop on the Schedule Board.
B. Schedule by using the Schedule Assistant.
C. Schedule by building a rule to automatically assign the customer-preferred resource.
D. Schedule the using Resource Scheduling Optimization.

Answer: A

NEW QUESTION # 75
DRAG DROP
Your organization wants to use the Field Service Mobile App for technicians in the field.
You need to install the solution, so it can be configured for mobile technicians.
What are the four steps you need to perform, in sequence, to ensure the mobile solution is ready for configuration and deployment? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:
Explanation

NEW QUESTION # 76
The field service team manager needs you to give a new technician user access to the system.
The technician will use the mobile application to fill out work orders when they are onsite doing filed work to repair factory motors at customer sites. When the dispatcher takes vacation, the new technician user will manage dispatcher functions.
Which two field service security roles will the new technician user need? Each correct answer presents part of the solution.

A. Field Service-User
B. Field Service-Mobile User
C. Field Service-App Access and Field Service -Resource
D. Field Service-Dispatcher

Answer: C,D

Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/view-user- accounts-security-roles#field-service-roles

NEW QUESTION # 77
Contoso, Ltd has just acquired a new company in order to increase the services it offers to its customers.
Contoso, Ltd. wants to ensure that it is able to track all of the stages in its service management workflow,including the services offered by the new service company.You need to configure Dynamics 365 CE for Field Services to ensure that allof the necessary status valuesare configured correctly to track your company's unique business process.
Which action must you perform?

A. Edit the existing system status field values.
B. Create the necessary sub-status values.
C. Create the necessary system status values.
D. Create the necessary service task values.

Answer: B

NEW QUESTION # 78
......

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